Help Center. We’re here to help

Using Availability

Follow

Availability in Planday gives you all the information you need to schedule available employees for every shift. It will help reduce the number of shift swaps, no-shows, and managerial stress related to building a schedule that will work for your business. 

This is how Availability works:

  • Employees register their Availability from the mobile app or desktop
  • Employees' Availability is shown on the schedule: green for available, red for unavailable
  • Managers use the information to build schedules that accommodate the employees in the best way possible

As a manager, you can still schedule employees for when they're unavailable, but Availability provides you with useful information. 

How employees register their Availability in the mobile appHow employees register their Availability from a desktop computerUsing Availability when schedulingChanging options and intervals for Availability

How employees register their Availability in the mobile app

Navigation: Account > Availability

When setting Availability, employees can add comments to give managers more context.  

 

How employees register their Availability from a desktop computer

Navigation: Home > Your availability > Edit all

We recommend registering Availability in the app, as it is more user friendly than from a desktop computer.

Using Availability when scheduling

Navigation: Schedule > Schedule > Create shift

When you create a shift and employees have registered their Availability, you'll see their status when you're working on the schedule. 

As a manager, it is your decision to adapt the schedule to your employees' availability, and sometimes you might find yourself in situations where it just isn't possible to accommodate every wish. 

Available employees are shown with with a green thumbs up next to them. Employees who have set themselves as Unavailable are shown with a red thumbs down. 

If the employees have added a comment, that will also show up when scheduling.

New_availabililty_on_schedule.gif

Changing options and intervals for Availability

Navigation: Settings > Schedule > Swap > Availability

If you don't get the information you need when employees choose between the options Available and Unavailable, you can change to one of the other available options:

  • Intervals
  • Select start and end time 

Intervals: You can set up the intervals employees can choose from when marking their Availability. 

Select start and end time: This option will let your employees select a start and end time for when they're Available or Unavailable for each day.

Have more questions? Submit a request

Can't find what you're looking for?

Our in-house customer team is here to help you