- Check which employee group is linked to this position: Go to Settings > Schedule > Positions.
- Check if the employee you want to assign is a member of that employee group. Go to People > Employees > Edit Employee > Groups & Wages to see which groups he’s in and add him to more groups if necessary.
- If the employee is a member of the group, but you are still not able to add him to a shift, you can check whether the employee is assigned to the right department (also in the Grousp & Wages tab).
If you are still not able to select the right employee, the reason could be that the employee was deactivated.