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Reset Password

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This article outlines how to reset your Planday password, and how managers can reset the password for an employee.

For Employees:

If you forget your password, you can reset it using the following steps:

Browser

  • In the Password field select Forgot?

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  • Enter your company's Planday URL, and the email address associated with your Planday account, then select Reset password.

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To reset when logged in:

  • Select Edit from the dropdown menu at the top right, then select Reset password.

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iPhone

Select Help? at the top right, then select I forgot my password or username and follow the instructions on screen.

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Android

Select the ? icon at the top right, then select I forgot my password or username and follow the instructions on screen.

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For Managers:

You can reset an employee’s password from the Employees section by selecting Edit employee beside their name and then clicking Reset password as shown below. A password reset email will be sent to the email address associated with the employee's Planday account.

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