Help Center. We’re here to help

Policies Overview


Here, you can find more information about Planday’s policies and procedures as they relate to GDPR

General Data Protection Regulation (GDPR) is a standardised regulatory framework that gives individuals the right:

  • To be Informed
  • To Rectification
  • To Restrict Processing
  • To Object To Erasure (“to be forgotten”)
  • Of Data Portability
  • Of Access
  • To understand automated decision making and profiling

GDPR also ensures that personal information is obtained, handled and disposed of properly.

GDPR ensures that personal information shall be:

  1. processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’)
  2. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (‘purpose limitation’)
  3. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’)
  4. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’)
  5. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are
  6. processed (‘storage limitation’) processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’)

As a data controller and data processor, Planday is fully committed to comply to GDPR principles. Planday have adequate and effective measures, controls and procedures in place, that protect and secure your personal information and guarantee that it is only ever obtained, processed and disclosed in accordance with data protection laws and regulations.

All of our policies are explained in this part of the website.

How do I file a complaint about Planday’s subject access request policy or process?

Please refer to our Complaints process

Planday’s voluntary registration with Supervisory authorities Planday is registered with these supervisory authorities:

  1. UK-based Information Commissioner’s Office and our registration number is ZA259339 Denmark-based Datatilsynets, and our registration number is 35107207
  2. Planday is also a certified holder of CyberEssentials, a UK Government-backed cyber protection scheme.

Details Planday’s Data Protection Officer

Planday has currently appointed its Chief Technology Officer (CTO) to fulfil the role and responsibilities of our Data Protection Officer (DPO). Name: Peter Marshall Position: Chief Technology Officer Address: Planday A/S, registered address in Copenhagen Email: [email protected], for the attention of Planday’s DPO

Have more questions? Submit a request

Can't find what you're looking for?

Our in-house customer team is here to help you