Under GDPR, an individual has the right to request that any personal data is deleted.
This right is not absolute, which means that we need to investigate your request, review our data retention schedule, work with your account's admin, then determine whether this is request can be complied with.
If we cannot fulfil this request, we will explain why.
How do I request for my data to be deleted?
As an individual, you can request that your data is deleted.
You need to speak to the admin of your Planday account first to fulfil this right.
You can also contact us at [email protected] and we will help out by working with the admin of your account.
How long does it take to process this request?
Planday will work with the admin of your account to review this request.
You will receive a response within one month (calendar days) of receipt of request. This timeline starts the day after the request was made until the corresponding calendar date in the next month.
How do I file a complaint about Planday’s Right of Erasure policy or process?
Please refer to our Complaints process.